Grant Writing Services
Fundplan is a professional grant writing service catering to small to medium-sized CICs, NPOs, charities, Ltd Co's, and community organisations in the UK.
PRIVACY POLICY
Privacy Policy
Last Updated: 02/12/2025
1. Introduction
Fundplan ('me", "we", "us", or "our") is dedicated to safeguarding the privacy of our visitors and clients. This policy outlines how we gather, utilise, disclose, and manage your data when you visit our website or use our professional grant-writing and documentation services.
2. What types of information do you collect?
We receive, collect, and retain any information you provide on our website or otherwise share with us.
Personal Information: This includes personally identifiable details such as your name, email address, phone number (e.g., 07595 xxxxxx), and any communications you send.
Organisation Details: We gather information about your CIC, Charity, NPO, or Limited Company to evaluate your funding requirements and complete grant applications.
Transactional Data: If you purchase our services (such as the "Six Bids Annually" subscription or individual applications), we collect payment details (including credit card information) and purchase history.
Technical Data: We collect the Internet Protocol (IP) address used to connect your device to the internet, login details, email address, password, and information about your device and connection. We may also use software tools to measure and collect session data, such as page response times, time spent on specific pages, and page interactions.
3. How do you collect information?
We collect data through the following methods:
Contact & Booking: When you complete our contact form, book a "Free Chat", or send us an email.
Service Fulfilment: When you complete our detailed client intake form (Step 2 of our process), you provide the necessary data to prepare your grant application.
Transactions: When you settle an invoice, subscribe to a plan, or purchase essential documents (e.g., Health & Safety policies) via our website.
4. Why do you collect such personal information?
We gather Personal and Non-personal Data for the following reasons:
- To deliver and operate our grant-writing and documentation services;
- To provide ongoing customer support and technical assistance;
- To contact our visitors and users with general or personalised notices (such as draft application approvals) and promotional communications.
- To generate aggregated statistical data (e.g., success rates) for enhancing our services;
- To comply with relevant UK laws and regulations.
5. How do you store, use, share, and disclose visitors' personal data?
Our website is hosted on Wix.com, which provides us with the platform to sell our products and services. Your data may be stored on Wix’s secure servers, which utilise firewalls and other security measures.
All payment gateways offered by Wix.com and used by us comply with PCI-DSS standards, managed by the PCI Security Standards Council — an organisation formed by brands like Visa, MasterCard, American Express, and Discover. These standards ensure the safe handling of credit card information.
6. How do you communicate with visitors?
We may contact you to notify you about your account, send draft applications for approval, troubleshoot issues, resolve disputes, collect payments, or update you about our company. Our communication may be via email, telephone, SMS, or postal mail.
7. How do you use cookies and tracking tools?
Our website uses cookies to enhance user experience and to monitor and evaluate Wix’s platform performance and security. These cookies are essential for safety and stability. If you utilise third-party services, such as Google Analytics, linked to our site, they may have their own data collection policies.
8. How can visitors withdraw their consent?
If you wish to withdraw your consent for us to process your data, please get in touch with us at mark@fundplan.co.uk.
9. Privacy policy updates
We reserve the right to change this Privacy Policy at any time. Please review it regularly. Updates take effect immediately once posted on our website. For major changes, we will notify you here to ensure you know what information we collect, how we use it, and when we disclose it.
10. Contact us
If you wish to access, correct, or delete any personal data we hold about you, please get in touch with us at:
Email: mark@fundplan.co.uk
Phone: 07595 180678